Better than I could have ever anticipated! Highly recommend TopStepGG. Incredible product and wonderful customer service.
really happy with the controller,really friendly highly recommend if i ever need anything related to box controllers will be purchasing from again
Fantastic controller, very responsive buttons, custom art turned out well enough. Didn’t expect it to be so light, which is a huge plus.
I placed an order for my son for his birthday. After 10 days, I sent a message as to why it hadn’t shipped. Frank was very patient with my impatience and never became angry with me even when I was angry. It was all my misunderstanding of what the product was and that they were handcrafted and personally made and yes it says that when ordering (I overlooked it). Frank’s patience and kindness is way more than I deserved and more than anyone gives in today’s society. He called me personally to explain the product and helped me find the best shipping (and fix my order) to get it out in time for my son’s birthday. The product arrived in perfect condition and my son couldn’t be happier with it. I recommend TopStepGG highly and will definitely look to this store in any future purchase of this type. Frank is not only an exceptional product producer and has a unique talent with these items, but he is also a kind, thoughtful and compassionate person which is so rare today. Thank you so very much
It was easy to customize and it plays great. My own gripe is that I would like some notches on my joystick to help distinguish what position my joystick is in.