How long does it take to manufacture a custom arcade controller?

Our target is 14 business days for all custom Podium V2 orders. During periods of high demand, production times may be longer. We'll keep you updated on your order status.
What brand of electrical components are used ?

We exclusively use Brook Fight boards and harnesses as well as Sanwa Denshi buttons.
Can I easily change the artwork myself?

Absolutely! The Podium V2 features a clear acrylic top panel secured by 8 screws. Simply remove the screws, swap your printed artwork, and re-secure — no need to remove any electronics.
Where are your controllers manufactured?

All Podium V2 controllers are manufactured and assembled in Brooklyn, NY, USA.
Can I order replacement parts?

Absolutely! Please contact us at support@topstep.gg for help in getting any parts you need.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@topstep.gg

Sponsorship inquiries? Let's chat.

Please email us at esports@topstep.gg