Fantastic controller, very responsive buttons, custom art turned out well enough. Didn’t expect it to be so light, which is a huge plus.
I placed an order for my son for his birthday. After 10 days, I sent a message as to why it hadn’t shipped. Frank was very patient with my impatience and never became angry with me even when I was angry. It was all my misunderstanding of what the product was and that they were handcrafted and personally made and yes it says that when ordering (I overlooked it). Frank’s patience and kindness is way more than I deserved and more than anyone gives in today’s society. He called me personally to explain the product and helped me find the best shipping (and fix my order) to get it out in time for my son’s birthday. The product arrived in perfect condition and my son couldn’t be happier with it. I recommend TopStepGG highly and will definitely look to this store in any future purchase of this type. Frank is not only an exceptional product producer and has a unique talent with these items, but he is also a kind, thoughtful and compassionate person which is so rare today. Thank you so very much
It was easy to customize and it plays great. My own gripe is that I would like some notches on my joystick to help distinguish what position my joystick is in.
The product works great and is exactly what i hoped for, great for gameplay and im very happy with the button sizes. I have been running into a problem with the custom print however, as it has shown marks as ive continued to play from the surface underneath the custom print sheet. It does feel like the custom print is quite cheaply produced, ESPECIALLY for the price that i have payed for it, and due to it being separated from the clear top over it, its been tracking dust and whatnot as well. Again, gameplay wise the product has been great, and the build itself is very comfortable and functional, but for the price i payed it would be an outright lie to say i wasnt quite disappointed with the way the and custom print was integrated.
Hi Drew,
Thank you for your feedback. We are constantly seeking ways to improve our products. Look out for a direct email from us. We'll provide support tips to help resolve the print imperfections you've noticed and get it sorted.